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World Bank, Nigeria office needs an Administrator/Admin officer.Job # 100693
Job Title :E T Temporary
Job Family :Learning
Location :Abuja, Nigeria
Appointment :Local Hire
Language Requirements :English [Essential]; French [Desired]
Background / General description
In line with its regional learning strategy, the Africa Region of the World Bank recently created a Regional learning hub in its Abuja Office to achieve the following objectives:
Providing learning opportunities which support Regional staff to maintain and build required skills.
Providing relevant learning opportunities which support staff to perform and achieve development results as the Bank’s business evolves, as decentralization continues and as change accelerates
Providing learning opportunities to maintain the breath and relevance of Bank’s knowledge base.
Developing a more innovative and strategic learning program better-aligned with the region’s key business needs.
Providing adequate learning opportunities for locally-recruited staff.
Duties and Accountabilities
Under the supervision of the Sub-Regional Human Resource Officer, the responsibilities would include but not limited to the following:
Job Title :E T Temporary
Job Family :Learning
Location :Abuja, Nigeria
Appointment :Local Hire
Language Requirements :English [Essential]; French [Desired]
Background / General description
In line with its regional learning strategy, the Africa Region of the World Bank recently created a Regional learning hub in its Abuja Office to achieve the following objectives:
Providing learning opportunities which support Regional staff to maintain and build required skills.
Providing relevant learning opportunities which support staff to perform and achieve development results as the Bank’s business evolves, as decentralization continues and as change accelerates
Providing learning opportunities to maintain the breath and relevance of Bank’s knowledge base.
Developing a more innovative and strategic learning program better-aligned with the region’s key business needs.
Providing adequate learning opportunities for locally-recruited staff.
Duties and Accountabilities
Under the supervision of the Sub-Regional Human Resource Officer, the responsibilities would include but not limited to the following:
1. Coordinate the Language and Culture Program (LCP)
• Participate in periodic vendor meetings and support programs as required
• Set up webinars and/or video-conferences; coordinate connectivity testing with participants in country office, relying on assistance from Bank’s IT help desk as needed
• Establish and manage a community of learners practice by using WBG’s Scoop social network
• Coordinate communications between LCP and Abuja country office staff and management
• Manage weekly schedule of tutoring sessions for various groups;
• Coordinate peer learning activities (i.e. lunches, BBL, etc)
• Help LCP organize tutoring observations via video-conferences
• Ensure that participants complete periodic assessment activities following LCP standards (i.e. Oral Proficiency Interviews); Ensure that all participants have access to a microphone/headset and other learning aids as may be needed from time to time.
• Run, read, and file regular reports on courses and individual participants’ level of usage following LCP standards, and ensure that everyone who needs to see a given report will receive it
• Coordinate records for Level 1 and Level 3 evaluations. This will involve primarily working with Monitoring and evaluation colleagues, but it could also include some program-specific evaluations to track trends and help program manager plan appropriate responses
• Create and manage periodic reports on usage of Rosetta Stone and follow-up communication, in consultation with Lead Trainers in the LCP
2. Workshop administration:
• Find appropriate venue for the Training in accordance with the training requirements
• Secure the venue and Vendors by getting LPOs
• Liaise with Task Team Leaders on the list of invitees and substantive programme of the event to guide event preparation.
• Book appropriate conference venue
• Organize special activities i.e. identification of appropriate activities and their organization - e.g. special dinners, entertainment (proposals for this shall be described in the refined event concept) • Assist in outsourcing / hiring equipments needed for the training for example printers, translation equipments
• Ensure appropriate branding of the venue
• Assist in ordering of Stationary to be purchased locally.
• Prepare appropriate event packages including name tag, binders with event logo, quality pens, notebooks
• Lay out the conference meeting room
3. Training Logistics
• Organize logistics related to travel, entry visas, accommodation and rooming lists, airport transfer, in house tea-break, catering facilities, etc as may be required from time to time.
• Create participant list associated data
• Make appropriate provision for protocol and diplomatic arrangements as may be needed
• Ensure security arrangements.
• Ensure participant registration processing of registration forms (i.e. LMS registration)
• Communicate with participants regarding their participation and requirements
• Prepare and distribute all printed and digital documents
• Ensure that all the equipments are working well i.e. LCD projector, sound recording of the event
• Coordinate all the special events for example reception and closing dinners
• Ensure to schedule the Photographer for the event, press conference, opening reception
• Ensure availability of technical support during the event
• Ensure IT assistance, project fair/exhibition assistance
• Print workshop certificates
• Manage overall coordination and financial monitoring of the event
• Collect feedback and experiences, analyzing the lessons learned
• Liaise with the venue and vendors to update final billing documentation and facilitating payment with Accounts
• Facilitate pouch logistics of conference materials as necessary
Selection Criteria
• A Minimum of Bachelors degree preferably in Secretarial Studies or Office Management or Business Administration, or other relevant discipline.
• At least 3 years of direct relevant experience in a large International, service or Private Sector Organization. (Relevant hands-on experience in a reputable training outfit, professional body or consulting firm will be an added advantage)
• Proficiency in English (verbal and written) and effective time management and organizational skills.
• A working knowledge of French Language is an added advantage.
• Experience in working effectively with numbers.
• Pass relevant Bank Group tests in place at time of recruitment i.e. language and computer applications such as Ms Word, Excel, PowerPoint, Typing.
• Proficiency in using advance functions of standard computer applications and adaptability to use state-of-art software.
• Knowledge of and ability to execute business processes involving diverse and work procedures related to the processing and production of assigned outputs in a timely manner.
• Ability to retrieve reference materials from various sources and pulling the information together in a useable format.
• Ability to follow through on team priorities in the absence of the team leader and respond to requests for information.
• Committed team player with demonstrated inter-personal skills and ability to work effectively in a multi-cultural/disciplinary environment and able to produce high quality work under pressure.
• Participate in periodic vendor meetings and support programs as required
• Set up webinars and/or video-conferences; coordinate connectivity testing with participants in country office, relying on assistance from Bank’s IT help desk as needed
• Establish and manage a community of learners practice by using WBG’s Scoop social network
• Coordinate communications between LCP and Abuja country office staff and management
• Manage weekly schedule of tutoring sessions for various groups;
• Coordinate peer learning activities (i.e. lunches, BBL, etc)
• Help LCP organize tutoring observations via video-conferences
• Ensure that participants complete periodic assessment activities following LCP standards (i.e. Oral Proficiency Interviews); Ensure that all participants have access to a microphone/headset and other learning aids as may be needed from time to time.
• Run, read, and file regular reports on courses and individual participants’ level of usage following LCP standards, and ensure that everyone who needs to see a given report will receive it
• Coordinate records for Level 1 and Level 3 evaluations. This will involve primarily working with Monitoring and evaluation colleagues, but it could also include some program-specific evaluations to track trends and help program manager plan appropriate responses
• Create and manage periodic reports on usage of Rosetta Stone and follow-up communication, in consultation with Lead Trainers in the LCP
2. Workshop administration:
• Find appropriate venue for the Training in accordance with the training requirements
• Secure the venue and Vendors by getting LPOs
• Liaise with Task Team Leaders on the list of invitees and substantive programme of the event to guide event preparation.
• Book appropriate conference venue
• Organize special activities i.e. identification of appropriate activities and their organization - e.g. special dinners, entertainment (proposals for this shall be described in the refined event concept) • Assist in outsourcing / hiring equipments needed for the training for example printers, translation equipments
• Ensure appropriate branding of the venue
• Assist in ordering of Stationary to be purchased locally.
• Prepare appropriate event packages including name tag, binders with event logo, quality pens, notebooks
• Lay out the conference meeting room
3. Training Logistics
• Organize logistics related to travel, entry visas, accommodation and rooming lists, airport transfer, in house tea-break, catering facilities, etc as may be required from time to time.
• Create participant list associated data
• Make appropriate provision for protocol and diplomatic arrangements as may be needed
• Ensure security arrangements.
• Ensure participant registration processing of registration forms (i.e. LMS registration)
• Communicate with participants regarding their participation and requirements
• Prepare and distribute all printed and digital documents
• Ensure that all the equipments are working well i.e. LCD projector, sound recording of the event
• Coordinate all the special events for example reception and closing dinners
• Ensure to schedule the Photographer for the event, press conference, opening reception
• Ensure availability of technical support during the event
• Ensure IT assistance, project fair/exhibition assistance
• Print workshop certificates
• Manage overall coordination and financial monitoring of the event
• Collect feedback and experiences, analyzing the lessons learned
• Liaise with the venue and vendors to update final billing documentation and facilitating payment with Accounts
• Facilitate pouch logistics of conference materials as necessary
Selection Criteria
• A Minimum of Bachelors degree preferably in Secretarial Studies or Office Management or Business Administration, or other relevant discipline.
• At least 3 years of direct relevant experience in a large International, service or Private Sector Organization. (Relevant hands-on experience in a reputable training outfit, professional body or consulting firm will be an added advantage)
• Proficiency in English (verbal and written) and effective time management and organizational skills.
• A working knowledge of French Language is an added advantage.
• Experience in working effectively with numbers.
• Pass relevant Bank Group tests in place at time of recruitment i.e. language and computer applications such as Ms Word, Excel, PowerPoint, Typing.
• Proficiency in using advance functions of standard computer applications and adaptability to use state-of-art software.
• Knowledge of and ability to execute business processes involving diverse and work procedures related to the processing and production of assigned outputs in a timely manner.
• Ability to retrieve reference materials from various sources and pulling the information together in a useable format.
• Ability to follow through on team priorities in the absence of the team leader and respond to requests for information.
• Committed team player with demonstrated inter-personal skills and ability to work effectively in a multi-cultural/disciplinary environment and able to produce high quality work under pressure.
Closing Date 01-May-2010
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