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Midcom, the brand owned by the telecommunications division of MIDLAND GROUP OF COMPANIES LIMITED, is a leading NOKIA phone distribution company in Middle East & Africa, is now diversifying and expanding its network in NIGERIA. For it rapid growth Midcom needs the following personnel.Customer Care Executive Job Code: FRN/2010/002
Key Responsibilities
• Handling and processing customer queries received
• Communicate and liaise verbally and in writing through phone and occasionally through e-mail between customers/suppliers/visitors/enquirers and
• Prioritize their own work, and develop processes that monitor progress and performance for the company
• Candidates will have to be patient, energetic and responsible while talking to customers.
• Order and maintain relevant office supplies for effectiveness of personal duties.
• Customer Complaint Handling Skills
• Establish and maintain effective working relationships with
• The person would be responsible for:
- Sales insure co-workers,
- supervisors and the general public
- Customer Satisfaction,
- Merchandise Display,
- Office
• Perform reception duties in and efficient, professional and Operations, Cashiering, maintaining DSR.
COMPENSATION
Midcom guarantees the best compensation in the industry with attractive incentives, excellent communications skills in relevant regional language and English both written and spoken are a must.
APPLICATION
If you have capability to face challenges and want to grow, e-mail your resumes with the JOB CODE in the subject line to: e-mail: careers.nigeria@midcomafrica.com
For any queries please call Isaac: 080 64 65 52 26 or visit www.midcomafrica.com
Application Deadline is 11th May 2010
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