MTN JOBS: MTN Nigeria recruits Application Support Engineers

<script type="text/javascript"><!-- google_ad_client = "pub-4513016370189791"; google_ad_host = "pub-1556223355139109"; /* 336x280, created 6/21/11 */ google_ad_slot = "9573558766"; google_ad_width = 336; google_ad_height = 280; //--> </script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script>

Job Title Application Support Engineer

Department: Information Systems

Location: Lagos

Job Description:
•Develop a sound understanding of the existing software applications and interfaces
•Adhere to all IS Policies and Standards
•SLA compliance with regards to user support (quick turnaround times on logged calls)
•Setup and execute technical test plans for application change, new deployment and upgrades
•Keep all application documentation updated at all times
•Construct a proactive maintenance cycle per application
•Develop quality code / application components within project timelines
Job Conditions: Normal open office planning Work within a multicultural, diverse and dynamic start-up environment. Projects and constraints will require overtime and weekend work Reporting To: Team Lead, IS Applications

Required Skills:
•B.sc – Computer Science or related field from a reputable institution.
•At least 4 years work experience including
•2 years practical experience as a software developer
•Application development and support experience in the Telecommunications sector
•Exposure to typical Mobile Telecommunications applications:

• Billing systems (Corporate & Retail Billing, Interconnect Billing)
• ERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)
• GSM network interfacing applications (Provisioning, Pre-Paid management systems)
• Fraud Management Applications

Employment Status :
Permanent Qualification:
B.sc Computer Science or related field from a reputable institution.

This vacancy expires on 2/15/2011